Payment Policy
At Ivy & Isaac, we are committed to providing a secure and transparent payment experience for every customer.
Accepted Payment Methods
We currently accept the following secure payment methods:
- Visa
- Mastercard
- Apple Pay
- Google Pay
- Shop Pay
All payments are processed securely through Shopify Payments, our authorized payment processor.
All prices listed on our website are displayed in United States Dollars (USD) unless otherwise specified.
Secure Payment Processing
Our website uses SSL (Secure Socket Layer) encryption technology to protect your personal and payment information during transmission.
Ivy & Isaac does not store or have access to your full credit card details. All payment data is securely processed by Shopify Payments in compliance with the Payment Card Industry Data Security Standard (PCI-DSS).
When accessing secure pages, you will see “https://” in your browser address bar, indicating a protected connection.
Payment Authorization
When you place an order, your selected payment method will be authorized and charged at the time of purchase.
You will receive an order confirmation email immediately after your payment is successfully processed.
If your payment is declined, please verify your billing information or contact your card issuer for assistance.
Fraud Prevention
To protect our customers and our business, Ivy & Isaac reserves the right to:
- Cancel or temporarily hold orders flagged by our fraud detection system
- Request additional verification when necessary
If verification is required, our support team will contact you promptly.
Contact Information
Store name: Ivy & Isaac
Business name: OmniGlobe
E-mail address: info@ivyisaac.com
Phone number: +1 929 570 3340
Business address: Verdunplein 17 box C1198, 5627 SZ, Eindhoven, NL
Monday to Friday | 09:00 AM – 18:00 PM (EST)
Weekends | Closed
We aim to respond to your inquiries within 24 hours.